Refund & Exchange Policy
Return and Exchange Policy for AeroNation India
Thank you for shopping with AeroNation India. We strive to ensure your satisfaction with every purchase. Please review our return and exchange policy below:
1. Eligibility for Returns and Exchanges:
- We offer an exchange policy, allowing you to swap your product within 7 days of receiving your order. While we do not provide refunds, we're happy to assist with exchanges.
- Please note that customers are responsible for covering both the return shipping cost and the shipment of the exchanged product. Returns and exchanges are accepted for any reason within 7 days of receiving your order.
2. Return and Exchange Process:
- If you receive a wrong, damaged, or unsatisfactory product, please contact our customer service team at [contact@aeronationindia.com] within 7 days of receiving your order.
- Provide detailed information about the issue, including your order number, product details, and clear photos if applicable.
3. Exchange Options:
- If you receive a wrong, damaged, or unsatisfactory product, please contact our customer service team at [contact@aeronationindia.com] within 7 days of receiving your order.
- Provide detailed information about the issue, including your order number, product details, and clear photos if applicable.
4. Conditions for Returns and Exchanges:
- The product must be unused, in its original packaging, and in the same condition as received.
- Any product returned without prior approval or not meeting the specified conditions will not be eligible for an exchange.
5. Exchange Options for defective or wrong item sent :
- Upon verification of the issue, we will provide you with instructions for the return of the product. AeroNation India will cover the shipping costs for returning the wrong or defective item. We will process an exchange for the correct and defect-free product and ship it to you as soon as possible.
6. Conditions for Returns and Exchanges:
- The product must be unused, in its original packaging, and in the same condition as received.
- Any product returned without prior approval or not meeting the specified conditions will not be eligible for an exchange.
7. Contact Information:
- For any inquiries or concerns regarding returns and exchanges, please contact our customer service team at [contact@aeronationindia.com].
8. Changes to the Return and Exchange Policy:
- AeroNation India reserves the right to update or modify this policy at any time without prior notice. Please review our policy periodically for any changes.
By placing an order on aeronationindia.com, you agree to abide by the terms and conditions outlined in this Return and Exchange Policy.
Thank you for choosing AeroNation India. We appreciate your understanding and cooperation.
Sincerely,
AeroNation India